ATS Consulting

Frequently Asked Questions

Straight answers, no fluff.

What should I do if an account is compromised?

Even the most careful users can get caught. Cyberattacks aren’t what they used to be — AI has made phishing emails sound like they came straight from your boss or your bank. If a user account gets compromised, don’t panic. It happens to the best of us.

Start by locking it down — disable sign-in, reset the password, and follow Microsoft’s public remediation checklist. That gets you out of the danger zone quickly.

Open Microsoft’s checklist

Once the immediate issue is contained, that’s where ATS Consulting steps in. We verify the cleanup, close any backdoors, and document what needs to change so it doesn’t happen again. And no, I can’t tell you all my secrets here — otherwise you wouldn’t have a reason to hire me.

How can I tell if my email is secure?

Security isn’t just stopping spam — it’s knowing your domain, users, and policies work together. A healthy setup has three things in common:

  • Authentication that’s monitored (SPF, DKIM, DMARC) for every domain.
  • Anti-phish and anti-spam tuned for your business risk (not just defaults).
  • Simple ways to spot anomalies — odd logins, forwarding rules, alerts you actually understand.

That’s exactly the kind of clarity ATS Consulting delivers.

Do I need a new Microsoft 365 tenant for you to help?

No. We work with what you have — brand-new or ten years old. We’ll audit, document, and clean it up without disrupting users. Starting fresh? We’ll build it right the first time.

How long does it take to secure or baseline a tenant?

It depends on size and surprises. Small businesses can be reviewed, documented, and baselined in days; larger or more complex tenants can take a few weeks. Either way, you’ll see steady, transparent progress.

Do you offer training or documentation?

Yes. Every engagement includes documentation, with optional admin or staff training. You’ll know what changed and how to maintain it confidently.

What makes ATS Consulting different?

Experience, focus, and follow-through. You’re not hiring a generalist — you’re hiring someone who lives Microsoft 365 security, configuration, and clarity. Our goal isn’t lock-in; it’s to leave you with an environment you actually understand.

How do I get started?

Email info@atstevensconsulting.com or visit the Contact page to start a conversation. No sales pitch — just a professional chat about what makes sense for your environment.